Frequently Asked Questions
What are the modes of Payment?
We at the MrcakeNepal.com provide you the perfect service at lowest possible cost to save your money, keep our administration costs low and provide you 100% security. By accepting Credit Cards. We accept all VISA / MASTER CARD / AMERICAN EXPRESS / JCB / MAESTRO and Wire Transfer via bank / Cash on Delivery.
Can I change the Delivery address or Delivery date of Order?
We will change the delivery address or delivery date as long as your order has not been delivered or is not on its way to being delivered. To request a change to delivery address, Please e-mail us the new address at order@ MrcakeNepal.com or call at 9801039617.
Can I mention Specific Delivery time?
Yes, you can mention specific delivery time and we will try to make it on your favorable time . However please note that we do guarantee delivery of your order on your chosen date but do not guarantee the time always specially during the festival times.
Will my Order Deliver on same day I order?
Orders Placed before 1:00 PM NST will be considered for Same Day Delivery But Orders Placed on Occassions Like Valentines day, Fathers day, Mothers day. Deepawali, Rakhya Bandhan etc may not be considered for same day delivery.
How do I know Mr.CakeNepal.com has received my order or not?
As soon as we receive your order, an email is sent to the email id provided in the checkout form.
When will the Order Delivered at What Time?
We can not guarantee the time of delivery, but the flowers will be delivered on the delivery date specified by you. If your flowers need to reach the recipient at a specific time please mention it in the additional information box in checkout form or send us an email to email@example.com with your order number. Our delivery staff will do their utmost to meet your delivery time request, however we cannot guarantee the time of delivery.